Skip navigation

Official rules of the "SPIN THE WHEEL" Advertising Campaign

Period 07.07.2025 - 31.08.2025

ART. 1. ORGANIZER AND OFFICIAL RULES OF THE CAMPAIGN

1.1. The "SPIN THE WHEEL" advertising campaign ("Campaign") is organized and run by DHL International Romania S.R.L., a Romanian trading company, with registered office at Calea Floreasca nr.169 A, sector 1, Bucharest, Romania, having the Unique Registration Code 1590678 (hereinafter referred to as "Organizer"). Participants in the Campaign are obliged to comply with the terms and conditions of the official rules and regulations of the Campaign, as set out below.

The Campaign will be conducted in accordance with these rules, which are binding on all participants. The Organizer reserves the right to amend these rules, but not before prior notice to the public.

Art. 2. Duration and area of the Campaign:

The running period of this Campaign shall be JULY 7 - AUGUST 31, 2025. The area of the Campaign is the national territory.

Art. 3. Right of participation:

The Campaign is organized and shall take place throughout Romania, in accordance with the provisions of these Rules and is dedicated to all individual and corporate DHL Express Romania customers invited through the dedicated direct marketing campaign and who accept the terms and conditions of these Rules (hereinafter referred to as "Participants"). Employees of DHL International Romania Srl, first-degree members of their families (children, parents, brothers/sisters, husband/wife) or companies owned by them cannot participate in this Campaign. Prizes will be awarded according to the mechanism and, where applicable, by drawing lots, to eligible participants, according to their requests, provided that they are the payers of the transportation services performed by DHL. Participation in this Campaign implies full, express and unequivocal knowledge and acceptance of these Rules.

Art 4. Mechanism

The "SPIN THE WHEEL" campaign will run in Romania between 07.07.- 31.08.2025 and applies only to shipments related to DHL Express Romania services made from DHL Express Service Point locations, domestic or international. All individual or legal buyers of DHL Express Romania services, with payment, in DHL locations, from 07.07.- 31.08.2025, who have made shipments during this period, will be included in the promotion.

Art. 5. Campaign Prizes and their awarding

Within the "SPIN THE WHEEL" Campaign, the following prizes will be awarded by drawing lots, using the dedicated online tool. Each DHL shipper will have the possibility to win one of the prizes:

Promotional products              quantity
1x Mug                               50
1x Pen                              200
1x Umbrella                          40
1x Beach ball                        50
1x Towel                             30
Total                               370

1x Discount 70%                     40
1x Discount 15%                     2600
1x Discount 30%                     2000
1x 50% discount
(shipments over 5 kg)               3000

The total value of prizes consisting of promotional items is 4748.5 lei. In addition to these prizes, participants can also win discounts between 15%-70% per shipment. Prizes and discounts are not cumulative.

The prizes awarded in the form of discounts for the next shipment are valid until August 31, 2026, inclusive. After this date, any unused discounts will expire and can no longer be claimed or applied to future orders. Participants are responsible for using the prizes within the specified validity period.

Art. 6. Awards

  1. The 8,010 prizes will be awarded through the internal solution called "Wheel of Fortune". Each customer who ships from a DHL Express Service Point can win on the spot a DHL promotional item or a discount applicable to the next shipment from a DHL Express location, by spinning the lucky wheel. The prize is the one indicated and displayed by the Wheel of Fortune tool. Prizes will be awarded on the spot, in DHL Express dispatch centers, subject to stock availability.
  2. Within this promotional campaign, it is not allowed to award cash prizes.
  3. The prize will be handed over to the person who made the shipment from one of the DHL locations, having the title of the shipper in the specific AWB.

Art. 7. Disputes

In case of potential disputes arising between the organizer and participants in the Promotion, they will be settled amicably. If it is not possible to resolve disputes amicably, the parties involved will submit the dispute to the competent Romanian courts. The Organizer is entitled to take all necessary measures in case of attempted fraud of this Campaign, the system, abuse or any other attempts that could affect its image or costs In case persons are identified who have influenced or facilitated the winning of prizes, the Organizer has the right to request the prosecution of those persons, based on existing evidence.

Art.8. Liability of the Organizer

The inability of the winner and/or the persons legally representing him/her to take possession of the prize for various reasons exempts the Organizer from any liability. The Organizer is absolved from any liability for any damages suffered by the winner and / or persons legally representing him/her in connection with the prize won.

Art. 9. Campaign rules

The rules of the campaign are available free of charge to any participant on the dhlexpress.ro website, or at the Organizer's headquarters in Bucharest, Calea Floreasca 169 A, building A, 8th floor, or by written request sent to ro_marketing@dhl.com.

Art. 10. Fees and Taxes

The Organizer undertakes to bear the tax due for the income consisting of the prizes obtained by the winners as a result of this Campaign, in accordance with the provisions of the Tax Code, any other obligations of a fiscal or any other nature, in connection therewith, being the sole responsibility of the winners.

Protection of personal data

11.1 By entering and participating in the Campaign, Participants declare that they agree with the provisions of these Rules. They may agree that their personal data may be entered in the Organizer's database, processed and used by the Organizer (personally or through its authorized representative) for purposes such as: the delivery of prizes to the winners, the registration and validation of the winners of the Promotional Campaign, the preparation of statistical reports on consumers, direct marketing activities such as informing the persons included in the Organizer's database by various means of communication (post, e-mail, SMS or other means of communication permitted by law) about other actions carried out in the future by the Organizer, sending to the participant various advertising, informational materials and/or promotional items and/or samples.

11.2 We wish to assure you that the Organizer strictly complies with the personal data protection legislation, namely the General Data Protection Regulation no. 679/2016 and that we take all measures for the practical application of the principles of lawfulness, transparency, minimization and security of the processing of your personal data. Your personal data processed in the framework of the Campaign are: name, surname, telephone, city and signature. They are processed in physical form (on the minutes upon receipt of the prize) and electronically.

You have the right to ask us, in relation to personal data concerning you, for access to, rectification or erasure of your personal data or restriction of processing or the right to object to processing, as well as the right to data portability. You also have the right to withdraw your consent to the processing of your personal data at any time. Unfortunately, in such a case you will not be able to participate in the Campaign, as we would not be able to identify you and contact you for the offer of a possible prize

Art.12. Force majeure

For the purpose of these Rules, force majeure means any event that cannot be controlled, remedied or foreseen by the Organizer, including the impossibility of the Organizer for reasons beyond its control and whose occurrence makes it impossible for the Organizer to fulfill its obligations under the Rules.

If a situation of force majeure prevents or delays the total or partial execution of the Regulation and the continuation of the Campaign, the Organizer will be exonerated from liability for the fulfillment of its obligations for the period during which this fulfillment will be prevented or delayed, according to art. 1351 Civil Code.

The Organizer, if invoking force majeure, is obliged to inform the Participants to the Raffle of its existence within 5 (five) working days from the occurrence of the case of force majeure. This regulation was drawn up today 24.06.2025.